Troubleshooting Guide

Quick Solutions:

1. Click "Open in New Tab" - Resolves embedded browser restrictions
2. Refresh and retry - Allow permissions when prompted
3. Check browser settings - Ensure microphone is enabled for this site
4. Close other apps - That might be using the microphone

Browser-Specific Fixes:

• Chrome: Click the microphone icon in address bar
• Firefox: Settings → Privacy & Security → Permissions
• Safari: Preferences → Websites → Microphone
• Edge: Settings → Site Permissions → Microphone

Immediate Actions:

1. Close unnecessary browser tabs
2. Refresh the page
3. Check available device memory
4. Use latest browser version

Optimization Tips:

• Use Chrome or Firefox for best performance
• Avoid running other audio applications
• Monitor shorter sessions (under 2 hours)
• Export data regularly to free memory

Session Not Saving

• Check internet connection
• Ensure browser allows localStorage
• Try creating a new session
• Contact support with session ID

Email Reports Not Sending

• Verify recipient email address
• Check spam/junk folders
• Ensure SendGrid is configured
• Try downloading PDF/CSV directly

Mobile Devices

• Use landscape orientation
• Keep screen active during monitoring
• Check device microphone permissions
• Close background apps

Replit Preview

• Always click "Open in New Tab"
• Embedded view blocks microphone
• Use webview tab instead
• Deploy for full functionality

Network Issues

• Ensure stable internet connection
• Use HTTPS (secure) connection
• Check firewall settings
• Try different network if possible