Get in Touch
Need help with noise monitoring? Have questions about LoudLog? We're here to support your community noise tracking needs.
Send us a Message
Direct Support
Email Support
support@loudlog.com
Response within 24 hours
Response Time
• Technical issues: Same day• General questions: 24-48 hours
• Feature requests: Weekly review
Quick Help
Common Questions
Most microphone issues are browser permission related:
- Make sure you've granted microphone permission when prompted
- If using Replit preview, click "Open in New Tab" for full browser access
- Check your browser's site permissions in settings
- Try refreshing the page and clicking "Allow" when asked
Still having issues? Email us your browser type and we'll help troubleshoot.
LoudLog generates professional reports with timestamps and noise level data that can support your documentation efforts. However, we recommend checking with local authorities about specific evidence requirements in your area. Our reports include all the data typically requested for noise complaints.
Absolutely. LoudLog processes audio locally in your browser and only stores noise level measurements - never the actual audio. Your data is encrypted and securely stored, and we never share personal information with third parties.
After completing a monitoring session, use the "Email Report" button to send professional PDF reports directly to recipients. You can also download PDF and CSV files to attach to your own emails or print for physical documentation.
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