Privacy Policy

1. Information We Collect

Data We DO Collect:

• Account Information: Email address, account preferences
• Noise Measurements: Decibel levels, timestamps, duration
• User Notes: Optional descriptions you add to noise incidents
• Location Labels: Optional location names you provide (not GPS coordinates)
• Usage Analytics: App performance and feature usage (anonymized)

Data We DO NOT Collect:

• Audio recordings or conversations
• Precise GPS coordinates or location tracking
• Device information beyond basic compatibility
• Personal identification beyond email
• Third-party tracking or advertising data

2. How We Use Your Information

We use your data solely to provide and improve LoudLog services:

• Service Delivery: Enable noise tracking, report generation, and data export
• Communication: Send email reports and important service updates
• Security: Protect against unauthorized access and maintain data integrity
• Improvement: Analyze usage patterns to enhance features (anonymized data only)
• Support: Provide technical assistance when requested

3. Data Sharing and Disclosure

Limited Data Sharing Occurs Only When:

• You Choose to Share: When you email reports to yourself or others
• Service Providers: Trusted partners who help operate LoudLog (email delivery, hosting)
• Legal Compliance: Required by valid legal process (we'll notify you when legally permitted)
• Anonymized Research: Aggregated, non-identifiable data for noise pollution research (opt-in only)

4. Data Storage and Security

Your data is protected with enterprise-grade security measures:

5. Your Data Rights

You have complete control over your data with these rights:

6. Third-Party Services

LoudLog integrates with carefully selected service providers:

• SendGrid: Email delivery service (GDPR compliant)
• Cloud Hosting: Secure infrastructure providers (SOC 2 certified)
• Analytics: Anonymized usage analytics (no personal data)

All third-party services are contractually required to protect your data according to our privacy standards.

7. Data Retention

We retain your data only as long as necessary:

• Active Accounts: Data retained while your account is active
• Inactive Accounts: Automatically deleted after 2 years of inactivity
• Deleted Accounts: All data permanently removed within 30 days
• Legal Requirements: Some data may be retained longer if required by law

8. International Data Transfers

Your data may be processed in countries where our service providers operate. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) for EU data
• Adequacy decisions for approved countries
• Privacy Shield or equivalent protections where applicable

9. Children's Privacy

LoudLog is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications for active users

11. Contact Information

For privacy-related questions or to exercise your data rights:

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This Privacy Policy is effective as of August 31, 2025.
Your continued use of LoudLog constitutes acceptance of this policy.
We are committed to transparency and your privacy rights.